Member story · Cohort 08 · August 2026

Three years in support. Now knows how apps work

Owns Forecasting and Deal Management in Zoho CRM, after three years in technical support for Zoho Books.

Prabhakar’s portfolio
LinkedIn
Prabhakar Arya A
Prabhakar Arya A Associate Product Manager, Zoho
Prabhakar’s feedback

In Prabhakar’s own words

What Prabhakar wrote about the course after Cohort 08. These are real people with real portfolios, not marketing copy. Want to talk to Prabhakar? I’ll intro you.

Prabhakar Arya ACohort 08 · August 2026
Prabhakar on the course

These 8 weekends were really useful. Instead of handing out notes and straight-up how-to demos, they equipped me with the right information and guidance on the AI and tech part, the correct combination required for a product builder.

I now have insight into how apps work and AI’s role in it.

✓✓
What changed for Prabhakar

Guidance, not notes and demos.

Insight into how apps work.

The combination a product builder needs.

Prabhakar learned alongside PMs from
Quest American Express Publicis
Morgan Stanley Google PhonePe
Salesforce Oracle NVIDIA
Barclays Airbnb JPMorgan Chase
Microsoft Walmart Global Tech India Amazon
Cisco Palo Alto Networks Myntra
Intuit Tesco Technology Verizon
Indeed Caterpillar Unilever
Motorola Solutions Zoho Trellix
U.S. Bank Lowe's India EY
F5
The path

Support, then product, all at Zoho

  1. 2020

    Project Trainee

    Zoho

  2. 2020

    Technical Support Engineer

    Zoho

  3. 2024

    Associate Product Manager

    Zoho

  4. Aug 2026

    Curious PM

    Cohort 08, August 2026

The work

What Prabhakar built, and writes

See everything on Prabhakar’s portfolio ↗
01 / 03

Modular AI chatbot platform

A series of chatbots, each a step further: from a basic prototype to one with memory, tools and a database behind it.

OpenAI Streamlit Python
Open ↗
What it teaches a PM

What makes a chatbot useful is memory and tools, not the model alone.

02 / 03

Podcast search engine and MCP server

Semantic search over a thousand podcast episodes, then the same engine exposed over the Model Context Protocol so an AI assistant can search, keep notes and run research briefs.

MCP RAG Pinecone FastMCP
Open ↗
What it teaches a PM

An MCP endpoint is a live API: ship it with auth.

03 / 03

Personal AI agent with voice

One agent loop that searches and reads the web, remembers you between sessions, runs a job search from your resume and answers the phone, with chat and voice sharing one memory.

AI Agents mem0 ElevenLabs Twilio
Open ↗
What it teaches a PM

The assistant grows by registering tools, not by adding branches.

What Prabhakar writes
prabhakar.curious.pm3 min read ↗

Sales Forecasting Is a Hierarchy Problem

Owning Forecasting in Zoho CRM: from the outside a forecast is a number, from the inside it is about structure and who owns which part of it.
prabhakar.curious.pm3 min read ↗

Prototype Before the Sprint

Building quick prototypes with AI tools before sprint planning, and how that changed PRDs and the conversations with engineering and design.
prabhakar.curious.pm3 min read ↗

What Three Years in Support Taught Me About Building Product

Three years of technical support for Zoho Books, and why it turned out to be the best preparation for product work.
Around Prabhakar

Where Prabhakar works, and more stories

Where Prabhakar works
Prabhakar Arya A
Zoho

Associate Product Manager

Since 2020 · 3 roles here
LinkedIn
Prabhakar Arya APrabhakar
Member stories

41 PMs, in their own words

Prabhakar Arya A Junisha Malkani Junisha Malkani Shivaprasad Patil Shivaprasad Patil Nishant Pandita Nishant Pandita Sidhartha Pooboni Sidhartha Pooboni Sunil S Sakri Sunil S Sakri Saurav Sarkar Saurav Sarkar Raunak Pandey Raunak Pandey Ranjith Kurukkath Ranjith Kurukkath Vinit Gujarathi Vinit Gujarathi Pradeep Reddy Pradeep Reddy Vidhika Chakravarti Vidhika Chakravarti Lokesh Leel Lokesh Leel Karine Majdalani Karine Majdalani Guru Prasad Guru Prasad Neeharika Parasa Neeharika Parasa

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41 stories · 8 cohorts
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Your turn

Prabhakar built these. What would you build?

Eight weekends of building real AI products with a small group of PMs. You leave with a portfolio like Prabhakar’s.

Next cohort
Cohort 09
Starts
Nov 14, 2026
Length
8 weekends
Seats
18–24
Apply for a Seat
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