Member story · Cohort 08 · August 2026

Key accounts, then product. Now knows what’s under the hood

Senior Product Consultant at Capgemini Invent in Bengaluru, working with retail and consumer goods clients. Product owner and business analyst at Wipro and TCS before that, and key accounts at Reliance Retail’s JioMart B2B before that.

Rahul’s portfolio

Rahul Shaw Senior Product Consultant at Capgemini Invent

Rahul’s feedback

In Rahul’s own words

What Rahul wrote about the course after Cohort 08. These are real people with real portfolios, not marketing copy. Want to talk to Rahul? I’ll intro you.

Rahul ShawCohort 08 · August 2026

Rahul on the course

Loved the 8 weekends. The most striking part was building a voicebot together.

Thanks to the learnings, I got the opportunity to work on better AI initiatives in my organisation and be recognised by the leadership.

Your hook was ‘Stop nodding along & start building’, and it held: I feel more confident and understand what’s under the hood. Knowing how RAG, LLMs, embeddings, tokenisation and evals work has given me better clarity.

I still go back to the recordings and notes whenever I’m stuck.

✓✓

What changed for Rahul

A voicebot, built together.

Better AI initiatives, recognised by leadership.

RAG, LLMs, embeddings, evals: under the hood.

Rahul learned alongside PMs from

The path

Key accounts, business analysis, product consulting

2019
Key Account Manager
LOTS Wholesale Solutions
2021
Senior Key Account Executive
Reliance Retail
2022
Business Analyst
TCS
2024
Product Owner
Wipro
2025
Senior Product Consultant
Capgemini Invent
Aug 2026
Curious PM
Cohort 08, August 2026

The work

What Rahul built, and writes

See everything on Rahul’s portfolio ↗

01 / 03

Modular AI chatbot platform

A series of chatbots, each a step further: from a basic prototype to one with memory, tools and a database behind it.

OpenAI Streamlit Python

Open ↗

What it teaches a PM

What makes a chatbot useful is memory and tools, not the model alone.

02 / 03

Podcast search with RAG

Turns podcast episodes into vector embeddings, so you can ask a question and get the answer from what was actually said.

RAG Pinecone Streamlit

Open ↗

What it teaches a PM

How retrieval keeps an answer grounded in real content.

03 / 03

Personal AI agent with voice

One agent loop that searches and reads the web, remembers you between sessions, runs a job search from your resume and answers the phone, with chat and voice sharing one memory.

AI Agents mem0 ElevenLabs Twilio

Open ↗

What it teaches a PM

The assistant grows by registering tools, not by adding branches.

What Rahul writes

rahul.curious.pm4 min read ↗

An Order Management System Is a Set of Promises

Order management implementations at TCS, and years of following up on picking, packing and delivery before that: an OMS is less about software than the promises a retailer makes.

rahul.curious.pm4 min read ↗

Map the Process Before You Write the Backlog

Consulting is mapping AS-IS and TO-BE processes; product ownership is writing user stories. The second job goes much better when the first is done properly.

rahul.curious.pm3 min read ↗

What Key Account Management Taught Me About Product Work

Key accounts at LOTS Wholesale and Reliance Retail’s JioMart B2B: sales forecasts, stock and keeping B2B customers happy turned out to be good training for product.

Around Rahul